Increasing business growth, profitability and sustainability.

The Issue: static turnover after high initial growth

The Issue:

Before working with Rathbone Results SSS were at the ‘glass ceiling’ stage. They had experienced three years of rapid business growth, but then, as is common in many businesses hit a plateau of static turnover and profitability. The founder and owner, Ollie Window found they could not see how to take the company to the next level and felt the company’s growth had stalled. As Ollie says:

“After three years of incredible growth, we hit a glass ceiling. We couldn’t see the wood for the trees. Our growth had stalled and we could not see how to get to the next level. We needed some experienced help. Even the boss needs a boss sometimes!”

Expert advice from a sector specialist

After contacting Rathbone Results, John O’Connell was asked to meet with SSS. John is a business and security expert with over 30 years’ experience in his industry, John is a serial entrepreneur and has built and sold seven businesses, five of which were acquired by major PLC’s. John encapsulates what makes Rathbone Results stand apart from other business consultancies – they put sector experts into your company.

“The great thing about Rathbone Results is that they put an expert into our business. We work face-to-face in-house with someone who has seen all the ups and downs of the security sector”

Embrace the change

Working closely with Ollie and the SSS team over a four-week period, John conducted a thorough analysis of the entire business. John analysed:

• Marketing
• Sales process
• Planning & design
• Installation
• Engineering
• Aftercare & maintenance

Trust was built quickly as John’s sector experience made an immediate impact on the business. A business growth plan to kick-start the business back into expansion was created. Strict systems and processes were put in place and procedures streamlined across all aspects of the business. Sometimes change can be hard to manage. However, by breaking down all aspects of the business and applying new processes and methods, change was managed in a positive and effective way to deliver the growth required. This created a calm, stable and highly efficient workplace, an essential foundation for all future growth plans.

“I had worked with other business consultants before when trying to break our glass ceiling. Local authorities have put them into us, but the people we worked with had not run their own security business like John. That is a huge gap in experience.”

Turnover doubles, profits triple

Just over a year later SSS had doubled their turnover, tripled their profits and developed a recurring revenue stream of over 600 maintenance contracts.

If you are ready to take the next step in unlocking your business potential please get in touch