Customer Service is vital. It adds value to customers, creates repeat business, makes us marketplace leaders. In this 3-minute video, Cora Lynn Heimer Rathbone discusses how to develop complimentary services to enhance your core offering, and the benefits of doing so, using Amazon as a prime example of a company whose unprecedented growth is due in large part to this singular approach.
It is vital to develop the services and solution offerings around your products.
This adds value to your customers and strengthens your relationship with them.
It also provides additional sources of income.
Watch our video below where Cora Lynn Heimer Rathbone talks through the reasons why you should develop the services you offer to your customer base and how it helps to achieve significant growth in your services or aftermarket business.
Cora Lynn Heimer Rathbone
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