130 articles
Recurring Income
Growing recurring income is vital to increasing the profitability and value of a business. In this article, I share 4 ways to retain service contra...
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Jim Rathbone
Sales
1. Test and measure multiple lead generation methods One of the biggest reasons for failed marketing is simply a failure to consistently test and ...
Goals keep us energised and focused on what we are trying to achieve, as these 3 quotes by well-known people show: “What keeps me going are goals...
Mindset
A new virus, more destructive than COVID-19, grips us: FEAR. So disempowering is this that FD Roosevelt said in 1932, at his first inaugural addres...
Cora Lynn Heimer Rathbone
Most time and energy is invested in designing, quoting, project managing, installing and getting paid for the installed system. Yet most of the pro...
There are 7 critical success factors in order to grow your service business as an installer: 1. Develop the service business mindset It is vi...
Leadership
Watch our video below where Cora Lynn Heimer Rathbone talks through the three core skill-sets of leaders
Videos
Stimulated by a drive for continuous improvement, reflection and conflict resolution. (This demands relating and thinking skills from the team lead...
The product of clear norms, belonging and care between team-members. (This requires thinking and relationship skills from the team leader.) Watch ...
That combines facts with diverse perspectives to unleash creativity and foster a sense of fairness. (This requires thinking, relationship and actio...
The product of well-defined roles, and people with the right capabilities in those roles, woven together by recognition, participation and communic...
The product of wholesome results and goal orientation that natural instils accountability. (This requires thinking, action-orientation and relation...
